Wednesday, September 22, 2010

A Twitter tweet is a tweet when it tweets

Different day, still on-going problem with Twitter counts. I dunno - given my somewhat limited number of followers - compared to other people with thousands or hundreds-of-thousands of followers - everybody counts. It is for this very reason that a count verification is in order whenever another person follows me. Whenever I receive notification to this effect, it elicits a "oh super - another person is following me!" to be followed by "damn - they dropped me!" feeling if the number decreases. However, another on-problem is that in the past and once again, the "following" and "followers" columns are reversed. Any newbies are reflected in the "following" category, which is just not correct. Hence the frustration.

In order to alert Twitter tech. of this problem, there is a "contact" at the bottom of the page. Clicking on this word brings one to a sub-list of categories including "something's not working" and clicking on these three words leads one to long list of problematic situations that tweeters are experiencing. My problem is in the "following" category and further clicking leads one to "my follow count is incorrect - known issue" section with the explanation provided:

"Currently we do not have a work around to fix this problem and Support agents are unable to fix your account for you. For this reason we would appreciate it if you could leave a comment below rather than submit a help request."

There are currectly 231 tweeters who have registered a complaint in this category. Twitter prefaces the complaint list with: "UPDATE: 06/07/2010 This issue is still set to lower priority for other higher impact issues to be solved first. Thanks for your patience!"

For the record I have added my complaints to the list in the past and tweeters wait until a Twitter techie is assigned to the case and will work on solving the problem. Hopefully. On one occasion a techie provided an explanation that "followers" for whatever reason drop tweeters and this could be one explanation I suppose. It's been my experience as mentioned in a previous Twitter-related rant that once a person is followed, the followed are expected to reciprocate and if not - tough - they drop you. Another techie requested that I prove my new followers. I mean, how many people actually keep track of "blah-blah is following you" notification?

We'll see how long it takes for tech. to fix the problem, if ever. It's enough to give a tweeter "twitterfollowphoebi-itis." Ask me about it.

Sunday, September 19, 2010

The Twitter complex

"Twitter is a communication service that enables you to quickly send out short messages about what you are doing to a network of people."

Like many people around the world, I'm a twit. Let me clarify this statement: I'm actually a Tweeter who uses Twitter to update my status. Doesn't everyone or at least those with extra time on their hands who want to be socially relevant.

My official status in case anyone reading this is interested is 158 followers or people who find me interesting enough to want to keep up with my thoughts or impressions and related matter. In addition I'm following 179tweeters some of whom I'm genuinely interested and others because - well - they follow me so I feel it's only right that I follow them back. No insult intended, by the way. Kind of pathetic when you think about it.

There have been a few issues with Twitter, which have been brought to the attention of their techies, for example, they have reversed my followers and following count.

After searching the Twitter site extensively for an e-mail to make them aware of this error, I finally came accross a usable link. The first Twitter techie was helpful and made the necessary changes after a while to correct the reversal, however subsequent techies were indifferent to my plight. Their solution is to direct tweeters to their forum where everyone can complain about their various issues and there are lots and lots of issues.

The negative aspects to being a tweeter is that a follower can drop you at any time. In conducting my daily check-in a while back, I discovered to my chagrin that 3 people had dropped me for whatever reason. That's the thing: you just never know why a person stops following you! So you speculate that perhaps my tweets are boring, or perhaps it's a result of declining the offer to follow them... It's enough to give a person a tweeter complex! The challenge is to make an enticing statement within 140 bytes or extra words end up in the dastardly red letters minus sign.

There is some positive news. Last week a few more people were added to the followers column but how long they will stay is anyone's guess. I'm always betwixt and between tweeters.

Update: once again it appears that Twitter has not recognized a new follower today by not recognizing it in my numbers. ~ sigh ~